The Accommodation Code of Practice
Blackfriars Hall’s accommodation is covered by the Universities UK Accommodation Code of Practice (UUK ACOP), which sets key standards and offers guidelines on best practice for university housing. The UUK ACOP was developed in 2005 primarily to assist those involved in the management of student accommodation by setting out the main elements of good practice. It covers, amongst other matters, health and safety, maintenance and repair, and relationships between accommodation managers and student tenants. It is also designed to assist students in understanding both the standards and procedures applying to their accommodation and their obligations as tenants or lessees.
Accommodation Complaints
The UUK ACOP does not have a complaints procedure itself, nor does it investigate individual complaints. If you would like to make a complaint about our accommodation, please refer to our formal complaints procedure here.